About Us

Alex started this business in 2009 after gaining a huge amount of experience working as a 3rd line support technician and then sys admin, both in on-prem and cloud. The aim was to create a client-focused support business, where the client feels like we're part of their business. The ethos has always been to treat our client's business like our own for if their businesses succeed, so does ours.

Alex - Director, Founder

A love of music, photography and all things logic-oriented. Process focussed yet with a somewhat unique human side comparted to the average tech-type. A broad and ever expanding technical base keeps the business agile and relevant in an ever changing world.

Pete - Lead Support Associate

Decades of experience in IT and programming

Dave - Support Associate

Having grown up in the IT Support industry, Dave commands years of experience.

Alistair - Support Associate

Over a decade's experience working in the IT Support industry.

Testimonials

I don't know how my business survived from an IT point of view before we found Redwax. They're the resource I've been looking for as a small business owner who doesn't really have time to sort out IT problems. Redwax are great at doing that whether it's a kit problem or a program problem. They are unusual in being a computer wizz's and also very personable. I highly recommend them.

Katharine - Friends1st

Redwax migrated our Exchange email to their hosted platform and installed a new server to hold our company data to feed a network of 14 computers. They seamlessly switched from our old server to the new one without any disruption to our business. Since it was installed in 2014 it hasn’t missed a beat and has enabled our business to enjoy robust data access and continuous email communications (both mobile and desktop).

Mike - MD, Storm Geomatics

We are a small company without an in-house IT department. We have contracted Redwax since 2012 to provide IT support. The service has been excellent, providing a rapid response to any issues arising, and proposing and implementing various improvements to our systems. We could not have asked for more.

Paul - Technology Strategy Consultants

Redwax are true professionals with great experience and always up to date with the latest technologies. All round good company to work with!

Sam Cockrill

Redwax are a great asset to our company from the seamless web hosting and support provided to us and our clients, through to the IT expertise for our systems. We always recommend Redwax to our customers too as this gives us peace of mind when working on Web projects.

Tom Walton - Dandelime

Alex has been a great service provider when providing solutions for my web based IT problems. Not only professional and approachable but also an expert in his area. He will always go the extra mile to solve your issue.

Lucy Titchmarsh - Greenhill Gallery

Very professional, approachable and always delivers on time. I have no hesitation in recommending!

Rob Banford - Business Growth Advisor

Redwax have hosted and supported my website since 2010 and I have been very pleased with the service and support.

Susan Lewis - Business Growth Advisor

Laptop died and Redwax quickly confirmed its' death and recovered all my files for a really low fee. I was also given some really solid advice about choosing a new machine! Highly recommended!

Greg Brice